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30 Dec 2020

After a few minutes of discussing this issue it was decided to give me a one time “customer satisfaction” discount of 10%. Unfortunately, they don’t do a very good job of explaining the exact terms and conditions of the military discount anywhere on their website. Specifically, they put an emphasis on ending veteran homelessness, donating money and resources to building homes for military veterans. Because the Home Depot does not post an official military discount policy online, or in their stores, it’s often misinterpreted by managers and cashiers. Military Discount Online Ordering | The Home Depot Community. There is one other relatively large hardware store in Hilo – locally owned and operated. This discount is available to active, reserve and veteran personnel. And, thankfully, firms such as Home Depot recognize that too and offer all military members, veterans, and retirees a healthy online discount all year round. With Home Depot, you’re screwed if you want to get or apply the discount anywhere except in-store, and no two stores are alike when it comes to applying the discount. I went to customer service and they told me ceiling fans weren’t eligible for the discount and that the government sets the rules for what qualifies. I showed her my DD214 and she said that won’t work, that she will do it this time but from now on I will need some kind of military ID. Home Depot seems to have no consistent official policy and it falls upon whichever cashier happens to check you out to make up the rules and decide whether or not you will get the discount. But they changed the rules recently and I am no longer qualified, which is really sad. The company is headquartered at the Atlanta Store Support Center. Despite the issues with their military discount program, Home Depot does A LOT for veterans. I spoke with a manager that also told me that I was the wrong type of veteran, further explaining how only certain military ID cards are now acceptable. Plus, while shopping online you'll find amazing in-store deals, weekly deals from the Grab Bin and online coupons. You have lost yet another customer and will be closing my Home Depot Account. Either DD214 will work, just make sure that it’s valid and free from errors. Military Discount Online Ordering | The Home Depot Community. These details are my own details. SO…what you are really saying is that a veteran that has served to keep this country strong and great – is not really a veteran and should not get your discount? This time however, I was informed that my military ID was no longer acceptable for the 10% discount. As a 100% disabled female veteran I had so much drama getting my info into Lowes system but 3rd time it finally showed up!! Additionally, I have read from several other sources that you actually need to register with the customer service desk AND get approved to receive your military discount. I am an old veteran (long hair and long beard) and always flash my retirement card when purchasing at the Hilo Home Depot. A true insult to all Vets. Don’t have a veteran’s ID? Other than this circumstance, I have never had any problems getting Lowe’s military discount. We’ve read a wide array of complaints from several veterans who said they tried claiming their 10% discount but were denied for one reason or another. Required fields are marked *. Yeah Home Depot is all over the place with their military discounts. I’ll be shopping at Lowes from now on. I’ll go to Lowe’s. It took a few tries to actually get veteran status attached to my Lowe’s account, but even before that happened, all I had to do was show my veteran designation on my license and the discount was given without question or having to listen to an overweight face-pierced teenager trying to come up with an excuse as to why I can not get the discount. What is the official Home Depot Policy for Military Discounts? Related Article – Amazon Military Discount: Find Out How Veterans Benefit. According to my source, there is no way to set up a military account online. According to several sources (including the official Home Depot website, www.HomeDepot.com), the official Home Depot Military discount offers all active-duty military personnel, as well as veterans, a 10% discount on select national holidays. Does Home Depot offer a military discount? According to several sources (including the official Home Depot website, www.HomeDepot.com), the official Home Depot Military discount offers all active-duty military personnel, as well as veterans, a 10% discount on select national holidays. I’m done with Home Depot. All our Home Depot Promo Code and sales are verified by our coupon hunters. (with certain restrictions, see above)When you go to checkout with your online order, your discount will be automatically applied.No entering in a coupon code or special number, just simply point, click, and buy. They certainly don’t make it easy! How doers get more done ™ Need Help? Upload my DD214 to their website fixed and we would never have a does... Largest Home improvement retailer in the Navy and I ’ d make it easier view the current policy any! A summary of our conversation is all over the place with their military discounts online... I believe they allow the discount.You don ’ t need a VA, retired or active military can! 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